- Searching Finder for the files that have the blue syncing status icon. . As soon as I removed the / everything else synced within seconds. Dropbox Community: Ask the Community: Apps and Installations:. 426) of the app everything is back to normal but the app keep updateing by her self. Navigate to the Account tab. ) At first, I completely uninstalled it and deleted my Dropbox folder to get a clean install, and waited. Syncing is stuck at 207,406 files for over 12 hours. Step 3. What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. If Dropbox is present, select it, right-click and select End task. . sync everything as offline only/start fresh. Running multiple sync apps at the same time can cause Dropbox not to. I tried installing dropbox again and deleted the dropbox cache folder. greewn. He sent me the instructions below. March. What I tried so far: - Restarting the app as well the PC. . 7) When I try to access settings to check my settings to make sure it is not trying to sync my documents, desktop, etc. Fixed an issue where sharing or un-sharing a folder on Dropbox server, the folder might have a small chance to be deleted then re-downloaded to Synology NAS. Tried restarting app. Dropbox. If your Dropbox desktop app is stuck syncing, waiting to sync, or not. If closing a particular application fixes the problem, try the following fixes: Update the application to the. Once you sync your files with Dropbox, you can access and manage them everywhere you use Dropbox. so something is broken). This overview of troubleshooting steps will solve most syncing issues. She has 130 files downloading for multiple hours, and appears to have made little to no progress. Note: you can only select folders, not files, so if you're grabbing a few files out of a long list, move the files you need into their own folder and then sync that folder. Select the sync direction, either one-way or two sync, press Next and click Apply to relink the Dropbox account. #2. How to Fix: Dropbox. on a computer with too many files (1-2+m) this causes Dropbox to start indexing them all at once causing the system to slow to a crawl. Except for the above problem, you could also the similar situation, like Dropbox stuck syncing for days, Dropbox stopped syncing, etc. No sync issues. #4. Step 1: In Windows 10, go to Settings > Apps to enter the Apps & features interface. Typically, they grind though the upload, and then stall with 1 second remaining. Hi Mark, First of all, thank you for your quick response and assistance. - 02-08-2020. Sync and backup problems with DataVault. PST files won't sync until you close Outlook completely. And last week my dropbox app stoped working. ) There's now a huge drag on my system as Dropbox monopolizes. To filter for sharing events only, select Sharing from the drop-down menu. 107. It takes forever to upload/sync stuff sometimes. Could you let me know the app's exact status and version as shown in your system tray/menu bar? Also, are you able to see which. I am using Dropbox 3. These steps may not be necessary. I have tried unlinking and re-establishing my connection to my. You'll then see the progress of this through the sync status where you previously saw "Up to date". 1 TB is obviously going to involve a lot of files. i've restarted Dropbox and will see now if the syncing will progress as it should. #2. Then, Dropbox creates a new folder in the same location on your. I've been trying to fix the problems for about 2 weeks now, including uninstalling and reinstalling more than once. dropbox -prune -o -name . I viewed the link you helpfully provided to the Dropbox article titled "Troubleshoot Dropbox syncing issues. Next, select Preferences > Sync and click on Selective Sync. For a few days now, whenever I hover my mouse over the Dropbox menu bar icon I see a beachball and can't do anything at all with it. I'm a 10+ years paying customer. Step 1: Click the Dropbox icon in the system tray, go to Settings (gear icon in the notifications panel) and choose Exit Dropbox. #3. Updated to Mojave 10. If you want to resume syncing, hover over Syncing paused in the white bar at the bottom of the window and click Resume syncing. My Dropbox app has been stuck syncing for a number of days with 4000 odd files to go. Searching online, there are a lot of similar problems discussed. Can you follow these steps: Click the Dropbox icon in the menu bar at the top of your screen. org, a friendly and active Linux Community. updated by: Kleajmp F. No sync issues. It is still syncing, I will keep you info. . 1. Switch to Another Browser. 7) When Dropbox has finished installing, during the initial setup and sign in process, apply any Selective Sync settings you may have had prior to the reinstall and select the Dropbox folder location (if not in the default location). But the syncing doesn't end. 7MB of 29. 2) If it is stuck on a specific file, use LockHunter (3rd party app) to see what is is using the file. i notice that if i use old version (114. I am a paying customer and very frustrated with Dropbox. I've been a Dropbox user since it started as a company. I went on holiday and when i returned 2 weeks ago my collegues made some changes in the folder structure of the files, so I began syncing. My dropbox seems to be stuck at indexing, it shows to be syncing. If you found the answer to your question, please 'like' the post to say thanks to the user! Hello clegs Thanks for sharing your experience. Rename the file name or shorten the file name to make Dropbox sync files. Customers drop in their files to be processed. She has 130 files downloading for multiple hours, and appears to have made little to no progress. Hold down the 'Option/Alt' key. Temporarily disable any antivirus or security programs on your computer. I have tried unlinking and relinking, restarting my computer, restarting. I have been "chatting" with technicians and have tried all their fixes, including reinstalling the program. Ventura, Dropbox and "double" syncing issues. If you don't add all the files, you will see that some Dropbox files are not syncing. I could not figure out which files (because there's apparently no direct way to do so) but I went looking for blue or red sync icons. At this point, I can't open files directly from their "location" on my computer, but I can copy and paste them to the desktop to work on. 3) I removed all hidden files from computer-backup/ (both on my external drive and on dropbox. Log in to dropbox. I have kind of the same problem here. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. Using the Mac version 88. I have enabled the checkbox to start Dropbox app upon Windows start, but it does not launch. The Dropbox desktop app needs to update, or “sync”, whenever you add or update files in Dropbox. In that case, since you already disabled the computer backup feature, you'll need to resume the syncing until the app shows up to date @Mercman80 . . Why does Dropbox need to “sync my files again”? Updated Sep 13, 2023. 3- Uninstall Dropbox app. Exited Boxifier in case that was the problem, but nothing happened. The issue with that is that files sometimes take forever to sync. Check Don’t limit under Download rate and Upload rate here. psd files had a "/" in it, and I believe it was causing the rest of them to not sync. Sync files across devices and platforms. Other dropbox files stopped syncing while this was happening. I'm using desktop app version 148. 6. 4. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and which were in sync to my laptop on Sunday. I'm getting more and more frustrated with the service you offer, and feel as much friction with it as with the Adobe suite back in the days: This means i loose A LOT of time trying to fix issues, my computer have often sub par to almost unusable performan. It worked for a couple of days then it stalled again at Starting. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. " It mentioned characters in filenames that. Click ". The tool output looks fine. I don't see the 'import' tab mentioned elsewhere in the forums. Everything was working well until I again clicked on an Ubuntu. I've been using DataVault for many years for storing passwords and other information. . Recently my dropboxDropbox stuck indexing files. Click the ellipsis. Click Change sync default. I do not have any selective syncing. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. . " Go to the "Account" tab. 25. 0 You may see a “stuck syncing” notification. To summarize I installed the headless dropbox on a headless ubuntu 16. One of my . It seemed the PC app got stuck syncing and going nowhere. 300,000 files could lead to performance problems, but I would say a plan with 2. Hey @sgk29, could you also check if there's a proxy, VPN, firewall, security software, or even ISP/router restricting traffic to these following Dropbox domains. A couple of days ago I noticed that my Dropbox sync was "downloading 11 files" for a long time. Step 4. Click Content. I have an installation of Dropbox on Windows 10 whose sync process is consistently freezing after a day or so of runtime. . ”. Hello, I'm really disappointed with the support team. Click on the Dropbox icon in your menu bar and then click on the gear in the Notifications panel. Walter. 4. 4) Click the "Sign Out" button in the Account tab. This is a paid account, by the way. 3) I removed all hidden files from computer-backup/ (both on my external drive and on dropbox. Wait a while then repeat step 2. One thing you could try is Restarting the CloudSync processes. Please wait about ten minutes to see if Dropbox resumes syncing. What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. I hope this helps! Hannah. 7) When I try to access settings to check my settings to make sure it is not trying to sync my documents, desktop, etc. If Dropbox is not present or has ended the task, restart Dropbox using the desktop icon. Log in to dropbox. Unlink and re-link to Dropbox. . Hi Megan, thank you for your message. Sync and upload. 1. Untill I booted some other computer containing new (and old) files that needed to be synced. Stuck indexing. I am still able to access everything synced through my Finder, but there hasn't been any new syncing since this problem arrose. I suspect there's a specific file or folder that is holding up the sync, but I don't know how to find which one it is. I have tried repeatedly to get phone support and to no avail. and the constantly saying it is uploading and indexing. #4. Could you check for any sync issues using the relevant button after you click on your account's picture in the app in your menu bar?Dropbox icon keeps showing: Syncing 10 files !!!, it started when I was trying to delete protected files in a shared folder, I managed to delete all the files, except one, it was stuck in the deleted files, then it was deleted, the Folder owner deleted the folder with its content, i appreciate your helpIssues with online only files/folders. But the syncing doesn't end. 1 Mbps every minute or so). Except for the above problem, you could also the similar situation, like Dropbox stuck syncing for days, Dropbox stopped syncing, etc. This thread is closed due to inactivity. I use Smart Sync for a number of folders. Login to Dropbox. I logged out of dbox online then closed and opened dbox desktop. And no, this is not the first sync. Turn on suggestions. 5530 Views 3 Replies 0 Likes Posted by: Folders are empty on my machine, but they still have files online. Then, take note of the time and the number of files that are currently syncing—this will be displayed at the bottom of the window that appears. Go to the "Account" tab. These are the steps I’ve taken to try to fix this issue: Quit Dropbox and restar. Now for the past day it seems to be stuck at this 900-file level. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H on the. Recently, the Dropbox desktop app is stuck at ‘syncing 2 files’ or ‘indexing 2 files’. If the sync time is large then please remember to stay logged into your computer, keep it turned on and connected to the Internet - your files will be syncing in the background. I got a message asking if I want to replace the file duplicates (which meant the files were in. Dropbox learn; Contact support; cancel. 01 but ever since I'm having problems with dropbox not syncing properly. The status icon says "connecting". 4. Currently I am using 28,9% of my storage capacity, yet here is what I see: Problem started after I removed files from "shared" (in French "Partagé") that had "non ajouté a Dropbox" (not added to Dropbox) subtext. Uninstall dropbox. Try it. Running Win10, dropbox version. Up-To-Date, Indexing &c). 6 GB of files in this folder. . 7. Finally, click Start Sync to sync files to OneDrive from your PC directly and avoid OneDrive stuck looking for changes forever. File syncing is. On any device with a. The only thing I can think that might pose a. Click on the 'Account' tab, and then. I am only using 16% of the space available on my dropbox account. And it. Frankly I am not even sure what version of dropbox I am on. Thank the lord they didn't ask me to make sure my monitor is plugged in. Launch Task Manager. Hi , thanks for the speedy response! I can confirm this is indeed the latest stable version of our app. Way 1: Set up Unlimited Bandwidth on Dropbox. I've tried reinstallation, Dropbox. I've reached out to support several times and none of the solutions have helpe. Today I noticed that nothing was syncing from this computer, and it was still stuck on "downloading 11 files. I moved that folder to a non-dropbox location and the sync completed within minutes. Hey everyone, I'm syncing over 2. . Unsyncing my PC to my Dropbox account then resyncing. I got a notice that my synched files were moving to "Locations"--then dropbox started "indexing". Solved. In addition, Dropbox files won’t open that are showing on other computers, so you need to close all files on other computers to make sure Dropbox file sync works properly. As per your suggestion I downloaded the latest version replacing the beta one that I was using in this computer (see above). I have installed Dropbox and started using offline and online, Offline folder i am using as share folder for 25 users in domain and folder size is 1tb. I have fixed hard links and permissionsGetting to the bottom of Dropbox crashing issues in Windows 10 can feel overwhelming these days. By joining our community you will have the ability to post topics, receive our newsletter, use the advanced search, subscribe to threads and access many other special features. . → Then click next to your profile picture in the Notifications panel. Been stuck on "downloading file list" for weeks. No errors are displayed. i notice that if i use old version (114. 2- Deactivate the antivirus. (Optional) Hit Settings on the bottom left, and click Scheduler to enable OneDrive schedule sync. I wanted to clarify a few things. Sometimes, an incorrect Dropbox account. I like to use this method of going to the Dropbox website to upload files to my online storage. My dropbox sync is stuck at 10846 files for two weeks on my Windows 10 computer. Everything's running and syncing smoothly again—no more "stuck in indexing" issues. Click the Dropbox icon in your menu bar. I have an issue where Dropbox seems stuck uploading/syncing any files from my computer (MacOS 11, business account, smart sync enabled). however if you don't let Dropbox finish before doing something else (like adding more files or using the computer for other tasks) or. I have been copying the same files to my desktop, modifyinig them and copying them back and doing the same on the surface pro for the last couple of weeks. - No syncing issues present. I had the same problem on my MAC. After this my files are syncing as well but Dropbox shows me the sync icon and a message "syncing 2 file" and it doesn't stop the uploading. According to the new local folder created based on this update, I've got 154. Hi Dropbox. To enable selective sync, select the Dropbox icon from the menu bar. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. Advanced reinstall of Dropbox, no change. Turn on suggestions. com and not in my app. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Now tap on “ Next . Close OneDrive, reboot your computer once and. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as. After changing the smart sync options inside the app, it updates quickly but then becomes stuck on one or more files. I can't right-click to quit. i notice that if i use old version (114. Click your initials in the upper right. I don't see the 'import' tab mentioned elsewhere in the forums. I can't right-click to quit. . 1 - up to date. Then click your. Clear browser cache and Dropbox cache. Have you closed Outlook? Dropbox can't sync a file while another application has a lock on it. Continue with Apple. Click on the Bandwidth tab. I don't see the 'import' tab mentioned elsewhere in the forums. Note: You can use the search bar in the top right to find the file or folder. If I add files to dropbox. Each reply takes about 48hrs and all replies have not been helpful at all, offering very basic solutions that didn't work (such as install dropbox again). 434) - Selective sync for only 1 folder of less than 1 MB . command line equivalent is cacls. But nothing at all shows up in my "sync queue"—it just says "checking for updates" perpetually. This machine has been online uninterrupted on a 1GBit internet connectio, still, though, it says 65 files to sync, taking several days, suddenly says 45 files and 2 days and then changes back. 75 GB total storage. DROPBOX WAS FREAKING PAUSED. I use Smart Sync for a number of folders. A week ago I copied about 85 GB to my account (1TB limit). " when hovering over the Dropbox icon or when doing a "dropbox status" from the command line. While holding the * Space bar "Alt+H" keys, click "Fix Hardlinks". We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H on the account page. Shut down all Dropbox processes on your PC. Exited Boxifier in case that was the problem, but nothing happened. To keep your files safe during this process, Dropbox renames your Dropbox folder in File Explorer (Windows) or Finder (Mac) from “Dropbox ( [account name])” to “Dropbox (Old). Several camera pictures were taken from my phone have been uploaded to the cloud network but unable to sync my desktop and download them. Here is what you should do: Step 1: Click the Dropbox icon in the system. . I know it's neither an issue with file names being too long (as they were syncing perfectly fine on. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. Click the circle next to Don’t sync automatically to set the folder not to sync automatically to new team members’ computers. Dropbox learn; Contact support; cancel. If the above steps don’t resolve your issue, please repeat steps 1 to 5, but at step 6, this time click on the “Fix Permissions” button. The Private connection doesn't work since a month approximately, while the other one is working fine. I've tried doing disk utility to my drive, uninstalling and reinstalling the app, etc. Dropbox icon has stuck on starting. com with your admin credentials. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. The syncing process is going on and on with no progress. disassociated the computer, tried the terminal commands on Dropbox website, re-installed, even DELETED ALL THE FILES ON MY DROPBOX AND IN THE DROPBOX FOLDER. . Clicking Storage > Dropbox > Authorize Now to connect your Dropbox account to CBackup. On your Windows System Tray, click on the Dropbox icon. I use my dropbox a lot, but for the past couple of day I guess it hasn't been syncing my files? I was just going through the folder and most stuff has the green checkmark, but the most recent stuff has the blue syncing icon. 4 - while the long initial sync was starting, I ask to send me invitation for the shared folder. dropbox. Dropbox is a great cloud storage service, but as mentioned in the case above, it is not as stable as one would expect and can run into problems such as Dropbox is syncing but it says it is not syncing, etc. 4. I have a Mac Air (photo attached includes system data). Dropbox Staff. Hi All, A week or so ago dropbox got stuck syncing. Here, unselect any unnecessary files. I already posted on the Dropbox Forum about it, but it's been 2 days and I haven't gotten a reply. I have tried the following: 1) stopping the sync and restarting. Go to solution. * restarted the machine. Up to recently it has worked perfectly - but no longer. Desktop app; Mobile app; Integrations; Features;3. If you have bandwidth limiting enabled in Dropbox, you may need to disable it and check to see if that solves the problem. Dropbox says everything will be done in a few minutes, but the sync upload bar doesn't progress. IncompleteMigrationException:. I'm getting more and more frustrated with the service you offer, and feel as much friction with it as with the Adobe suite back in the days: This means i loose A LOT of time trying to fix issues, my computer have often sub par to almost unusable performances because of your app synching hundreds. Dropbox stuck syncing for days. I went to Dropbox. It is usually saying it is syncing a small amount of files like 2 or 3, but the amount changes from lockup to lockup. Reinstalled the. Still stuck "downloading file list". If this doesn't resolve the issue, please follow the steps again and instead click "Fix permissions". Check the box next to Enable LAN sync. Even though it says only needs 43 min with 33MB files to be synced. i notice that if i use old version (114. +1 here on all counts. Step 2. 2 weeks ago. I have 2 laptops running last version of windows 10 and both of them started the last two days having the same problem. Dropbox learn; Contact support; cancel. Reinstalled the. Then choose the gear icon > Preferences. Dropbox learn; Contact support; cancel. This issue did not exist prior to choosing to. Restart Sync. One of our clients is having issues with syncing from the website to app. Hi, I've been using Dropbox for years without issues, but on my new Windows 11 PC, the app is stuck in "Indexing" status - no files are synched, downloaded, or uploaded. In the meantime i can barely use it for professional matters. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. There must be someone there with more than a basic understanding of the application, but they are not making that person available to s. The following text sums up some common but useful methods to help you out, let’s check.